FOREO Frequently Asked Questions

1. What is FOREO?

FOREO is a Swedish beauty-tech brand that creates professional-grade skincare and oral care devices for home use. Their products include the LUNA™ facial cleansing devices, BEAR™ microcurrent toning devices, and UFO™ mask treatment devices, using advanced T-Sonic™ pulsation and LED light therapy to improve skin health and appearance.

2. How do I earn cashback through Kickbackly at FOREO?

1. Click the FOREO link on Kickbackly.

2. Complete your purchase on the FOREO website.

3. Return to Kickbackly and submit your order details to track your cashback.

3. What products does FOREO offer?

FOREO offers a range of beauty tech devices:

• LUNA™ Series: Sonic facial cleansing devices for deep cleaning.

• BEAR™ Series: Microcurrent toning devices to lift and firm the face.

• UFO™ Series: Mask treatment devices combining heat, cold, and LED therapy for fast nourishment.

• IRIS™ Series: Eye massaging devices to relieve fatigue.

• FAQ™ Series: Anti-aging devices with radio frequency and LED light therapy.

4. How do I use FOREO devices?

Most FOREO devices come with detailed instructions. For example, LUNA™ devices are used by applying cleanser to a damp face, then massaging with the device for about 1 minute. After use, rinse and store the device in a dry place.

5. How do I charge my FOREO device?

FOREO devices include USB charging cables. Connect the device to a charger; an LED light indicates charging. When fully charged, the LED remains steady. It’s recommended to fully charge devices before first use.

6. What is FOREO’s warranty and return policy?

FOREO devices come with a limited 2-year warranty (3 years in some countries). Unopened products can be returned within 14 days for a full refund. Opened products are not eligible for returns.

7. How do I connect my FOREO device to the FOREO app?

Download the FOREO app and enable Bluetooth on your device. Press the universal button on the device for 3 seconds to enter pairing mode. Register and pair the device in the app to start using it.

8. Are FOREO devices suitable for all skin types?

Yes, most FOREO devices are safe for all skin types, including sensitive skin. For specific skin conditions, it’s recommended to consult a professional before use.

9. How do I clean and maintain my FOREO device?

After use, clean devices with warm water and a mild, unscented soap. Avoid alcohol, abrasive, or corrosive cleaners. Regularly check the charging port and silicone surface to keep them clean and undamaged.

10. How can I contact FOREO customer service?

• Email: support@foreo.com

• Phone: +46 8 122 00 000

• Customer support is available for product inquiries, usage guidance, and troubleshooting.