Frequently Asked Questions (FAQ)

1. What products does DietDirect offer?

DietDirect provides a variety of products to assist with dietary requirements and weight management, including meal replacement shakes, protein bars, snacks, vitamins, and supplements. They offer products from well-known brands such as WonderSlim, BariWise, and FastBoost.

2. How do I choose the right diet plan?

DietDirect offers several diet plans tailored to different needs, including protein-focused, low-carb, gluten-free, and bariatric options. It is recommended to consult with a healthcare professional to determine the most suitable plan based on individual health conditions and goals.

3. What is the WonderSlim Diet Plan?

The WonderSlim Diet Plan is a structured program that includes high-protein meals and snacks designed to support weight loss. The plan emphasizes portion control and balanced nutrition, aiming to help individuals lose weight effectively and sustainably.

4. Is there a return policy?

Yes, DietDirect offers a return policy. Customers can return unopened, unused products within 30 days of purchase for a full refund (excluding shipping). Partially used items may also be eligible for return under certain conditions.

5. Does DietDirect offer international shipping?

DietDirect primarily serves customers within the United States. International shipping may be available for certain products; it is advisable to contact their customer service for specific inquiries.

6. How can I contact DietDirect customer service?

Customers can reach DietDirect’s customer service team by phone at 1-800-567-DIET (1-800-567-3438) Monday through Friday from 9 am to 5 pm Eastern Time. They also offer live chat support on their website.

7. Are DietDirect products suitable for special dietary needs?

Yes, DietDirect offers options for various dietary requirements, including gluten-free, low-sugar, and bariatric-friendly products.

8. Can DietDirect products be used for long-term weight management?

Yes, many DietDirect products are designed to support both short-term weight loss and long-term maintenance when combined with a healthy lifestyle and balanced diet.

9. Do DietDirect products require a prescription?

Most DietDirect products do not require a prescription; however, some specialized meal plans or medical-grade supplements may require consultation with a healthcare provider.

10. How quickly will I receive my order?

Shipping times vary depending on location and product availability. Orders within the United States typically arrive within 3–7 business days.