DirectDeals is a leading authorized technology retailer dedicated to bridging the gap between premium software/hardware solutions and affordability. We specialize in providing businesses, IT professionals, and home users with authentic, high-quality technology products—ranging from industry-standard operating systems and productivity suites to specialized server hardware.
By maintaining direct partnerships with major manufacturers and streamlining our supply chain, we eliminate unnecessary overhead to pass the savings directly to our customers. At DirectDeals, our mission is simple: Direct Access, Honest Pricing, and Expert Support.
Are your products genuine? Absolutely. DirectDeals only sells 100% authentic, brand-new software and hardware. As an authorized partner for many major tech brands, we guarantee that all licenses are legitimate and verifiable.
Is the software I buy permanent? Yes, unless specifically labeled as a subscription-based product (like Microsoft 365), our software licenses are “Perpetual Licenses,” meaning they do not expire.
How soon will I receive my software license? Most software products are delivered instantly via email 24/7. After your payment is verified, you will receive your digital key and download instructions within minutes.
What about hardware shipping? Physical goods are processed within 1–2 business days. Shipping times vary based on your location and selected shipping method, typically arriving within 3–7 business days for domestic orders.
Can I get help with installation? Yes! We provide detailed installation guides with every purchase. If you run into any issues, our technical support team is available to assist you via chat or email.
Can I move my license to a new computer? This depends on the specific license type (e.g., Retail vs. OEM). Generally, Retail licenses can be transferred, while OEM licenses are tied to the first motherboard they are installed on.
What is your refund policy? We offer a 30-day money-back guarantee. For software, refunds are provided if the key has not been activated or if there is a technical defect we cannot resolve. Physical items must be returned in their original, unopened packaging.
How do I initiate a return? Please contact our support team with your order number. We will provide a Return Merchandise Authorization (RMA) and instructions on how to proceed.
How can I reach customer service?
Email: support@directdeals.com
Phone: [Insert Phone Number] (Mon–Fri, 9 AM – 6 PM)
Live Chat: Available on our homepage for immediate assistance.
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