Hernest is a modern home furnishing brand dedicated to bringing “accessible luxury” into contemporary living spaces. The name itself is a meaningful blend of “Her” (representing warmth, empathy, and inclusivity) and “Nest” (symbolizing comfort and belonging).
We specialize in high-quality furniture that seamlessly melds past elegance with modern functionality. By adopting a direct-to-consumer model, Hernest eliminates traditional retail markups, offering premium designs—from mid-century modern sofas and solid wood dining tables to elegant bathroom vanities—at budget-friendly prices. With a strong commitment to sustainability and craftsmanship, Hernest strives to create enduring pieces that transform a house into an authentic, personal home.
1. What kind of furniture does Hernest offer? We provide a wide range of home furnishings, including living room furniture (sofas, coffee tables, TV stands), dining sets, bedroom furniture (beds, nightstands), and bathroom vanities. Our styles primarily focus on Mid-Century Modern (MCM) and contemporary retro aesthetics.
2. Where does Hernest ship from? Hernest is a US-based online retailer. We utilize a global supply chain and ship from multiple warehouse locations across the United States to ensure timely delivery to your doorstep.
3. Does Hernest offer free shipping? Yes, we offer Free Shipping on most orders within the continental United States. Specific delivery timelines can be tracked via the confirmation email sent after purchase.
4. What is the “Hernest Endure Promise”? We believe in the longevity of our products. Through the Endure Promise, we extend the standard industry warranty from one year to three years. Additionally, we offer a “Renewal Credit” for customers looking to upgrade their furniture as their life evolves.
5. What is your return and refund policy? We offer a 30-day return policy for most items. If you are not satisfied with your purchase, you can contact our customer service team to initiate a return. Please note that items must be in their original packaging.
6. Is Hernest a sustainable brand? Yes. Sustainability is a core value. We prioritize the use of eco-friendly materials, such as FSC-certified solid wood and recycled boards, overlaid with natural wood veneers to minimize environmental impact while maintaining structural stability.
7. How can I contact customer support? You can reach our professional support team via:
Email: service@hernest.com
Phone: +1 (877) 308-0527
Live Chat: Available on our official website during business hours.
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