Founded in 1927, Iberia is the flagship carrier of Spain and a founding member of the oneworld alliance. With its primary hub at Madrid-Barajas Airport, Iberia is the leading airline connecting Europe with Latin America, offering a vast network that spans over 140 destinations in 46 countries across Europe, the Americas, Africa, and the Middle East.
Iberia is more than just a means of transport; it is an ambassador of Spanish culture. From the warm hospitality on board to a world-class wine selection in its premium cabins, the airline aims to make passengers feel the spirit of Spain the moment they step onto the aircraft. As part of the International Airlines Group (IAG), Iberia is committed to modernization and sustainability, operating one of the youngest and most fuel-efficient long-haul fleets in the industry while striving for net-zero emissions by 2050.
1. When can I check in for my flight? Online check-in typically opens 24 hours before departure and closes one hour before the scheduled flight time. You can check in via the Iberia website or mobile app to receive your digital boarding pass.
2. What is Iberia’s baggage policy? Baggage allowances depend on your fare type and destination.
Hand Luggage: Generally, one cabin bag and one personal item are allowed.
Checked Baggage: Allowance varies from 0 kg (Basic fare) to 2 or 3 bags in Business Class. You can add extra bags at a discounted rate through “Manage Your Booking” before arriving at the airport.
3. What is the Iberia Plus program? Iberia Plus is a loyalty program where members earn Avios (points) for flights and services. Avios can be redeemed for flight tickets, cabin upgrades, car rentals, and hotel stays within the oneworld alliance network.
4. Does Iberia offer Wi-Fi on board? Yes, high-speed Wi-Fi is available on most long-haul and many short-to-medium-haul aircraft. Iberia Plus members and Business Class passengers often enjoy complimentary messaging services.
5. Can I change or cancel my booking? Changes depend on the fare conditions of your ticket. Flexible fares allow changes and refunds, while Basic or promotional fares may incur fees or only offer refunds in the form of a voucher for future travel.
6. What should I do if my flight is delayed or cancelled? If your flight is significantly delayed or cancelled, Iberia will provide assistance, including rebooking or refunds where applicable. You can manage these disruptions through the “Claims and Refunds” section on their website.
7. Is food provided on Iberia flights? Complimentary meals and drinks are served on all long-haul flights. On short and medium-haul flights within Europe, food and beverages are usually available for purchase (except for Business Class passengers, who receive complimentary service).
You're on your way...
