Trending Custom is a premier online destination for personalized gifts, dedicated to turning your most cherished memories into one-of-a-kind keepsakes. Founded with the mission to celebrate the unique bonds between family, friends, and pets, we offer a vast range of customizable products—from home decor and apparel to drinkware and accessories.
Our platform empowers you to be the creator. With our intuitive real-time preview tool, you can customize characters, hairstyles, skin tones, and heartfelt messages to see your creation come to life instantly. At Trending Custom, we don’t just sell products; we help you deliver emotions and capture stories that last a lifetime.
How do I customize my product? Simply select your desired item and use our customization dashboard. You can choose from various options like character appearances, names, and quotes. The live preview will show you exactly how your item will look before you add it to your cart.
Can I modify my order after it’s placed? We move fast to get your gifts ready! You can request changes within 2 hours of placing your order. After this window, the item usually enters production and cannot be modified.
How long will it take to receive my order? Total delivery time includes production time (3–5 business days) plus shipping time. On average, you can expect your package within 10–25 business days, depending on your location.
Do you provide tracking information? Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package’s journey.
What is your return policy? Since each product is custom-made for you, we cannot accept returns or exchanges for “change of mind.” However, your satisfaction is our priority.
What if my order arrives damaged or incorrect? If there is a manufacturing error or the item is damaged during transit, please contact us within 30 days of delivery. We will send a free replacement or issue a full refund—no need to return the defective item.
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express) and secure payment gateways like PayPal and Apple Pay.
Is my personal information safe? Absolutely. Our website uses SSL encryption to ensure that all your personal and payment data is kept 100% secure.
How can I contact you? We are here to help! You can reach our support team via:
Email: support@trendingcustom.com
Live Chat: Available on our website during standard business hours (PST).
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