12Go – Frequently Asked Questions (FAQ)

1. What is 12Go?

12Go is an online travel booking service that allows users to book transport options like buses, trains, ferries, vans, flights, and transfers across many countries, with a focus on Asia.

2. How do I earn cashback through Kickbackly at 12Go?

To earn cashback:

1. Click the 12Go link on Kickbackly.

2. Complete your transport booking on the 12Go website.

3. Return to Kickbackly and submit any required confirmation or tracking request to ensure your booking is recorded for cashback.

3. What services are available on 12Go?

12Go offers multi-modal transport services including:

• Bus tickets

• Train tickets

• Ferry/boat routes

• Van transfers

• Domestic flights

• Transfers and connected itineraries across multiple transport modes

4. What makes 12Go special?

• Wide coverage and network across many destinations

• Ability to combine different transport types in one trip

• Convenient mobile app and user interface for searching and booking

• Access to many transport operators via a single platform

5. How can I contact 12Go customer support?

You can contact 12Go via their support or help features on the 12Go website or app. Provide your booking reference and details to get assistance.

6. How much cashback can I earn at 12Go?

The cashback amount depends on the offer shown on the Kickbackly page at the time of booking. It may be a percentage of the booking cost or a fixed value. Only bookings made via the Kickbackly tracking link and meeting the terms will qualify.

7. When will my cashback be tracked?

Usually, after your booking is confirmed (i.e. not canceled or refunded), Kickbackly will receive the tracking confirmation from 12Go within 1–2 business days (or per the offer’s terms). Then your cashback will update to “tracked.”

8. How is cashback paid out?

Cashback is credited to your Kickbackly account. Kickbackly will contact you via your registered email to arrange payout (for example via PayPal or other available withdrawal methods) according to the platform’s payout rules.

9. What happens if I cancel or change my booking?

If your booking is canceled, changed, refunded, or otherwise deemed ineligible under the offer terms, the corresponding cashback may be voided and will not be issued.

10. Will earning cashback affect my 12Go booking or service?

No. Cashback through Kickbackly does not affect your booking terms, service quality, or ticket validity. Your transport booking is handled independently. However, bookings that violate terms (e.g. using unapproved discounts) may not qualify for cashback.